Shipping Policy

At NestnKnife, we're committed to delivering your orders safely, efficiently, and on time. This Shipping Policy explains how your order is processed, shipped, and delivered.

Order Processing

  • Orders are typically processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been dispatched, you'll receive tracking details (where available) so you can monitor your shipment.

Delivery Time

Estimated delivery times within Pakistan:

  • Major Cities: 2–5 business days.
  • Other Cities & Remote Areas: 3–7 business days.

Please note that delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may also offer Free Shipping promotions on selected products or orders.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan.

Please ensure someone is available to receive the parcel and make the payment at the time of delivery.

Order Tracking

Tracking information will be provided whenever available after your order has been shipped, allowing you to follow your package until delivery.

Delivery Attempts

Our courier partners may attempt delivery more than once.

If an order cannot be delivered due to:

  • Incorrect or incomplete shipping address.
  • Recipient unavailable at the time of delivery.
  • Unreachable contact number.
  • Refusal to accept the order without a valid reason.

The parcel may be returned. Repeated failed or refused deliveries may affect future Cash on Delivery orders.

Multiple Shipments

To ensure faster delivery, products from the same order may occasionally be shipped separately depending on product availability and fulfillment location.

If this happens, you will not be charged any additional shipping fees.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

  • High order volumes.
  • Courier service disruptions.
  • Public holidays.
  • Weather conditions.
  • Operational delays.

We appreciate your patience and understanding in such situations.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.

To help us resolve your request quickly, please provide:

  • Your order number.
  • Clear photos of the product.
  • Photos of the packaging (if applicable).
  • A brief description of the issue.

Our support team will review your request and work towards a suitable resolution.

Need Assistance?

If you have any questions regarding your order or shipping, our customer support team is always happy to help.

Email: nestnknifeinfo@gmail.com

WhatsApp: +92 343 4979378